Raabta by Komyosys

How to delete your data

Last updated: 20 October 2026

You can ask Komyosys to delete the data Raabta holds about you. We handle every request within 30 days and confirm by email when it is done.

If you are a business using Raabta

• Email admin@komyosys.ai from the email address of the business owner, with the subject “Data deletion request” and your business name.
• We remove your business from Raabta: its conversations, contacts, files, settings and staff accounts are taken out of the service and the stored WhatsApp access token is revoked.
• To stop sending data to Raabta straight away, disconnect it: in Meta Business settings remove the Komyosys app from your WhatsApp account, or in the WhatsApp Business app go to Settings → Account → Business Platform → Disconnect.

If you messaged a business on WhatsApp

• You can ask that business directly; it can ask us to delete your conversation.
• Or email admin@komyosys.ai with the subject “Data deletion request”, your WhatsApp number and the business you messaged. We will ask you to confirm the number (for example with a WhatsApp message) before deleting.
• We remove your messages, files and contact details for that business from Raabta.

What we may keep

A restricted, access-logged record only where it is needed for security, fraud or dispute investigations, or required by law (for example billing records). It is never used to provide the service again. See our Privacy Policy for details.